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Overview | Mission Statement | Communication | Telecommunication Job Opportunities | New Building Project Completed

Now able to receive 9-1-1 TEXT MESSAGES!

Thomas W. Whitaker, Director 

Email Thomas Whitaker at:
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Dispatch Center

Call 9-1-1 to reach the Dispatch Center 24 X 7 for Police, Fire, or Ambulance for both Emergency and Non-Emergency calls. If you are calling from outside Hillsdale County, you may dial 517-439-9913 to reach the Dispatch Center 24 X 7.


Office Information

Deputy Director - Tommy Smith


Central Dispatch Telecommunication Job Opportunities

We are currently hiring and will until all positions are filled.

Telecommunication Job Description |  Self Screen Document | Telecommunication Job Application



Hillsdale County 9-1-1/Central Dispatch is the public service answering point (PSAP) for Hillsdale County. We operate 24 hours a day, 7 days a week with 10 full-time and 4 part-time dispatchers.  All calls made to 9-1-1 within Hillsdale County are routed through our communications center.  When a 9-1-1 call is answered, the dispatcher first obtains important information from the caller such as the location and nature of the call while their partner dispatches (sends) the appropriate emergency response agency.

Hillsdale County 9-1-1/Central Dispatch is funded solely by a 9-1-1 surcharge that is applied to your telephone bill.  The 9-1-1 surcharge may be applied to any device that has the capability of accessing the 9-1-1 network such as land line telephones, cellular telephones, and Voice over Internet Phones (VoIP). Absolutely no general fund tax dollars supplement the dispatch center's operations, maintenance, or equipment.

Mission Statement

To provide efficient and effective routing of Public Safety Services in a courteous and professional manner to the citizens of Hillsdale County.


If you would like a speaker to educate your group about 9-1-1 services, Smart 9-1-1, or the RAVE Alert program, Please contact us at the phone number above. We would be honored to speak to you and/or your group.

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Central Dispatch/9-1-1

204 Development Dr.
Hillsdale, MI 49242

8:30 a.m.-5:00 p.m.

Administrative Office:
(517) 523-9911
Fax: (517) 797-4945
Holidays / Closures

RAVE Alert Smart911

Click to sign up today!

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RAVE Alert Smart911

Click to sign up today!

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Upcoming Meetings

20 Mar 2023;
01:00PM - 03:00PM
Hillsdale County Planning Commission
23 Mar 2023;
10:00AM -
Road Commission 2023
23 Mar 2023;
01:00PM -
Department of Health & Human Srvcs 2023

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