Overview | Mission Statement | Communication | Telecommunication Job Opportunities | New Building Project Completed

H. Douglas Sanford, Director

204 Development Dr.
Hillsdale, MI 49242
Telephone: (517) 523-9911 (Admin only)
Fax: (517) 797-4945
 

Email Douglas Sanford at:
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Dispatch Center

Call 9-1-1 to reach the Dispatch Center 24 X 7 for Police, Fire, or Ambulance for both Emergency and Non-Emergency calls. If you are calling from outside Hillsdale County, you may dial 517-439-9913 to reach the Dispatch Center 24 X 7.

 

Office Information

Deputy Director - Tracy Peter

 

Central Dispatch Telecommunication Job Opportunities

Telecommunication Job Description |  Self Screen Document | Telecommunication Job Application

 

Overview

Hillsdale County 9-1-1/Central Dispatch is the public service answering point (PSAP) for Hillsdale County. We operate 24 hours a day, 7 days a week with 10 full-time and 4 part-time dispatchers.  All calls made to 9-1-1 within Hillsdale County are routed through our communications center.  When a 9-1-1 call is answered, the dispatcher first obtains important information from the caller such as the location and nature of the call while their partner dispatches (sends) the appropriate emergency response agency.

Hillsdale County 9-1-1/Central Dispatch is funded solely by a 9-1-1 surcharge that is applied to your telephone bill.  The 9-1-1 surcharge may be applied to any device that has the capability of accessing the 9-1-1 network such as land line telephones, cellular telephones, and Voice over Internet Phones (VoIP). Absolutely no general fund tax dollars supplement the dispatch center's operations, maintenance, or equipment.


Mission Statement

To provide efficient and effective routing of Public Safety Services in a courteous and professional manner to the citizens of Hillsdale County.


Communication

If you would like a speaker to educate your group about 9-1-1 services, Smart 9-1-1, or the RAVE Alert program, Please contact us at the phone number above. We would be honored to speak to you and/or your group.